Privacy Policy

BLK MRKT COLLECTIVE LLC
8 The Green, Suite A
Dover, DE 19901

Effective Date: August 29, 2025
Last Updated: August 29, 2025

1. Introduction

BLK MRKT COLLECTIVE LLC ("we," "our," or "us") is a marketing and web design company that provides digital marketing services, website development, and related business services. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our services or visit our website.

2. Information We Collect

Personal Information You Provide

  • Contact Information: Name, email address, phone number, business address
  • Business Information: Company name, job title, industry, project details
  • Communication Data: Messages, emails, and other correspondence
  • Payment Information: Billing address and payment details (processed by third-party providers)

Information We Collect Automatically

  • Website Analytics: IP address, browser type, device information, page views, time spent on site (via Google Analytics 4 and Microsoft Clarity)
  • User Behavior Data: Heatmaps, click tracking, scroll behavior, and user session recordings (via Microsoft Clarity)
  • Technical Data: Website performance metrics, user interactions, referral sources
  • Cookies and Tracking Technologies: We use cookies and similar technologies to improve user experience and analyze website performance

Client Data Processing

As a data processor for our clients, we may handle:

  • End-User Data: Contact information, website visitor data, e-commerce transaction data
  • Customer Analytics: Website behavior, email engagement metrics, conversion data
  • Business Data: Client customer databases, marketing lists, transaction records

3. How We Use Information

Our Own Business Purposes

  • Providing marketing and web design services
  • Communicating with clients about projects and services
  • Processing payments and managing accounts
  • Improving our services and website functionality
  • Complying with legal obligations

Client Data Processing

When acting as a data processor for clients, we:

  • Process data solely according to client instructions
  • Implement appropriate security measures
  • Assist clients with their privacy compliance obligations
  • Maintain confidentiality of all client data

4. Information Sharing and Disclosure

We share information with the following third parties:

Service Providers

  • HelloBonsai CRM: Client relationship management and project tracking
  • Klaviyo: Email marketing services (when processing client campaigns)
  • Google Analytics 4: Website analytics and performance tracking
  • Microsoft Clarity: Website user behavior analytics and heatmap tracking
  • Webflow: Website design, development, and hosting platform
  • GoDaddy: Domain management and hosting services
  • Stripe: Payment processing services
  • Shopify: E-commerce platform management for clients

Legal Requirements

We may disclose information when required by law, court order, or government regulation, or to protect our rights, safety, or property.

Business Transfers

In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction.

5. Data Retention

  • Contact Information: We retain client contact information indefinitely to maintain ongoing business relationships and provide continued support
  • Project Data: We retain project-related data for the duration of our business relationship and as needed for legal or business purposes
  • Website Analytics: Analytics data is retained according to Google Analytics 4 retention settings
  • Client Data: When processing data for clients, retention periods are determined by client instructions and applicable legal requirements

6. Your Privacy Rights

Depending on your location, you may have the following rights:

California Residents (CCPA/CPRA)

  • Right to know what personal information we collect and how it's used
  • Right to delete personal information (subject to legal exceptions)
  • Right to correct inaccurate personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising privacy rights

EU Data Subjects (GDPR)

  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

Exercising Your Rights

To exercise these rights, contact us at [insert email] with your request and verification of identity.

7. International Data Transfers

When we process data from EU data subjects, we ensure appropriate safeguards are in place for international data transfers, including:

  • Standard Contractual Clauses (SCCs) with third-party processors
  • Adequacy decisions where applicable
  • Other legally recognized transfer mechanisms

8. Security Measures

We implement appropriate technical and organizational security measures to protect personal information, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication measures
  • Regular security assessments and updates
  • Employee training on data protection practices
  • Secure data backup and recovery procedures

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies:

Essential Cookies

Required for website functionality and security

Analytics Cookies

Google Analytics 4 cookies to understand website usage and improve user experience

Managing Cookies

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

10. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date.

12. Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, contact us:

BLK MRKT COLLECTIVE LLC
Email: info@blkmrkting.com
Phone: 1+ (314)-244-2441
Address: 8 The Green, Suite A, Dover, DE 19901

For EU data subjects, you also have the right to lodge a complaint with your local data protection authority.

13. Data Processing Lawful Basis (GDPR)

When processing personal data under GDPR, we rely on the following lawful bases:

  • Legitimate Interest: For our own marketing activities and business operations
  • Contract: When processing is necessary to perform our service agreements
  • Consent: When specifically obtained for certain marketing activities
  • Legal Obligation: When required to comply with applicable laws

This privacy policy is designed to comply with applicable US state laws, GDPR, and privacy best practices. We recommend having this policy reviewed by legal counsel before implementation.

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